Air Source Heat Pump Service Options
An annual air source heat pump service is an important part of maintaining the efficiency and performance of the system.
It can help to identify and fix problems before they become more serious, and can help to extend the life of the heat pump. It’s a good idea to schedule a service every year or as recommended by the manufacturer.
By optimising the system efficiency, you can reduce running costs and minimise the load on the working parts.
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We offer 3 different types of Air Source Heat Pump services:
This is a standalone Air Source Heat Pump Service; this service excludes system or unvented cylinder checks.
This visit is charged at £144 (in VAT). If the system requires multiple repair works or components we do not keep in stock, we will change the visit to our Call-out Service and charge accordingly.
This visit is perfect for those who want to maintain their system.
We recommend a Full Service is carried out every year in domestic properties.
This visit will help ensure your system is working correctly, the components are in good, safe working order, and the heat transfer fluid/anti-freeze levels are correct.
This is extremely important as the system is at risk of heat & frost damage without this.
The cost of our Full-Service visit is charged out at £216 (inc VAT).
If the system requires multiple repair works or components we do not keep in stock, we will change the visit to our Call-out Service and charge accordingly.
We also attend call-outs and carry out repairs, click the button below to find out more.
Only for heat pumps installed by us and in warranty.
If we installed it, we’ll stand by it!
Everything included in the Annual System Service, plus total peace of mind with system care.
24/7/365 call-outs and repairs cover to your heat pump and wider heating system with remote monitoring.
Heat Pump Service
Air Source Heat Pump Service-
Outdoor unit
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Anti-freeze check
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Cleaning of filters
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Removal of any trapped air
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Check pressure
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Check flow rate and adjust where possible
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Check and optimise controller settings
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Product customer report
System Service
Air Source Heat Pump & System Service-
Annual Heat Pump Service
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Check of immersion heater function
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Test unvented safety equipment
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Charge expansion vessel
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Test heat up performance in heating and hot water mode
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Check and repair Ecodan insulation
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Emmiters health check
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System advisories
Neater Heat Air Source Heat Pump Care Plan
Keep your air source heat pump running smoothly with Neater Heat’s comprehensive care plan. Our tailored service ensures your system stays efficient, extending its lifespan and reducing the risk of costly repairs. Regular maintenance checks by our expert team will optimise performance of your heat pump.
As a care plan member, you’ll receive priority service, meaning faster response times and peace of mind, knowing we’re here when you need us. Protect your investment and sign up today.
We also cover breakdowns and repairs
What's An Air Source Heat Pump Service
An annual air source heat pump service is a routine maintenance check that is performed to ensure that the heat pump is operating efficiently and effectively. During the service, a technician will perform a series of tasks to check the condition of the heat pump and identify any potential problems.
Here are some things you can expect from an annual air source heat pump service:
- Inspection: The technician will visually inspect the heat pump and its components, looking for any visible signs of wear or damage. They will also check the electrical connections and controls to ensure they are working properly.
- Cleaning: The technician will clean the outdoor unit, removing any debris that may have accumulated around it. They may also clean the air filter and other components as needed.
- Testing: The technician will perform tests to ensure that the heat pump is operating correctly and efficiently. This may include checking the refrigerant levels, measuring the temperature and airflow, and verifying the operation of the controls and thermostats.
- Repairs: If the technician finds any issues with the heat pump during the service, they will repair or replace any damaged or malfunctioning parts as needed.
- Documentation: The technician will document the results of the service, including any repairs or maintenance performed and any recommendations for future service or repairs.
An annual air source heat pump service is an important part of maintaining the efficiency and performance of the system. It can help to identify and fix problems before they become more serious, and can help to extend the life of the heat pump. It’s a good idea to schedule a service every year or as recommended by the manufacturer.
Air Source Heat Pump Servicing FAQ's
Regular servicing helps to maintain the efficiency and performance of the system, identify and fix problems before they become more serious, and can help to extend the life of the heat pump
By optimising the system efficiency, you can reduce running costs and minimise the load on the working parts.
During our annual service we will complete tasks that will optimise the performance of the system and ensure you receive the most heat available while minimising the electric consumption.
To ensure optimum performance is achieved we will protect the water flow through the primary circuit and air flow through the air source heat pump.
Filters, strainers, and heat exchangers will be cleaned. Air will be removed from the system and the operation of key components will be checked for effectiveness.
Antifreeze levels will be checked, and the system settings will be reviewed to ensure they are optimised.
Effective servicing of your Air Source Heat Pumps and Unvented Cylinders maintains the efficiencies of the system and prevents premature failure protecting the longevity of the key components.
It is a requirement of the Manufacturer’s Warranty to have your ASHP and Unvented Cylinder serviced annually. In the event of component failure and the submission of a valid warranty claim the manufacturer will ask for evidence that the system has been serviced as required.
It is recommended to service your air source heat pump at least once a year or as recommended by the manufacturer.
The time required for an air source heat pump service can vary depending on the size and condition of the system. Typically, a heat pump service can take a an hour to complete and a system service can take around 2 hours.
It is not recommended to service your air source heat pump yourself unless you are a qualified HVAC technician. Air source heat pumps are complex systems that require specialized knowledge and tools to service properly.
